UK standard shipping can take up to 5 business days.

UK next day delivery available at checkout.

International shipping takes 2-5 business days, is dispatched within 24hrs to our courier (DHL)

Pls contact us at info@dimuerre.co.uk for any further assistance or enquiries and we will get back to you within 24hrs.

Shipping rates can vary depending on your region and are calculated automatically at checkout.

We currently only ship to selected countries only.

Here are the full details of our Shipping Policy.

Yes, we currently offer free shipping for orders over £120.

This offer will be applied at checkout.

Yes, we ship our products globally to selected countries only.

We are working on expanding our range to wider locations soon.

Please note if free shipping is not applicable at checkout, the shipping rates will vary depending on your region.

Pls enquire or contact us at info@dimuerre.co.uk for further information about customs & duties.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out at info@dimuerre.co.uk to check if we currently ship to your designated region.

Yes, we offer full and partial refunds.

Pls fill out the contact form linked under the help section of our page, alternatively you can also email us at info@dimuerre.co.uk. We respond within 24hrs.

Certain sale items are not eligible for returns, however you are free to exchange within 14 days of your order.

Please enquire for more information about our Refund policy if you are unsure.

A refund request can be submitted within 14 days after the purchase is made via our email or contact form at info@dimuerre.co.uk.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.